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CONTACT US SARMS

Have any questions?

Whether you read our policies, FAQs, or not…

We’re happy to assist!

Fill the form out below to contact us and submit it to have your request responded to within 24 hours or less.

Your order will be shipped within 24 hours of placing and processing the payment for your order, excluding weekends and holidays. In case of delays, we will email you with the expected shipping date. US orders typically arrive in 2-5 business days, while international shipping times vary. Refer to the shipping page for details. Please understand that once your order leaves our facility, we can’t ensure precise arrival times due to potential delays beyond our control. Tracking information may take a few days to update.

If you need to change or correct your order, email us at support@sarms.us.com immediately. Shipping address changes are possible only if the order is still processing. Once an order is prepped for shipping, we cannot modify it. Check your order status in the “Orders” tab anytime.

Once your order is dispatched, an email containing your tracking details will be sent to the email address provided in your order form. Please ensure to check your inbox, as well as spam or junk folders. To track your order, click the link in the email. For any further inquiries about these shipping terms, feel free to reach out to us at support@sarms.us.com.

When you complete a payment on our site, we handle your payment details with care. Once the transaction is done, we don’t retain any payment information, ensuring the safety of your sensitive data against potential breaches.

For new customers, a US SARMS account will be created automatically with your first order. Login credentials will be sent to the email you provided during checkout. 

We provide global shipping, with country availability shown during checkout. If your country is not listed, our 24/7 support team can assist in placing your order.

Be mindful of possible shipping restrictions and fees due to local import rules. Stay informed about import restrictions, processes, and charges as per local laws.

We strongly recommend confirming your country’s import regulations before completing your order. Additionally, review our Shipping Policy and Terms and Conditions before making a purchase.

Carriers can delay shipments for various reasons.

USPS often is consistent, however, there seems to be an error when a package says it’s arrived but it hasn’t.

Please allow 24-48 hours for the package to arrive before contacting us for further action.

Please note, for orders outside of the US, customs can often hold on to a package for 14 days without updating tracking information.

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